Why Buy From Forever Crystal?

Customer Support 

Forever Crystal is a family business and as such, we are all highly committed to ensuring that our customers enjoy shopping with us, and can rely on us to provide first class products, the highest level of customer service, and speedy despatch and safe delivery of glassware to you.

Although Forever Crystal is an internet-based business, we still believe that the traditional way of doing business is important. We provide a staffed telephone enquiry line every day including (Saturday & Sunday). If you have a question about a product, delivery options, or simply a reluctance to order goods on the internet, then we will be happy to receive your call. We can process an order by telephone and understand that for some people it is reassuring to speak to a representative of the company from which you wish to buy goods. If our enquiry line is busy, or we are not available, please leave a message and we will return your call promptly.

Speaking and meeting customers is important for another reason – your comments about our website, products and customer service help us improve, and to ensure that we continue to deliver a first class service to you.

There are several ways to contact us: