• Engraved Christmas Gifts - Order by 1 p.m. on 23rd Dec
  • 28 days return service & money back guarantee
  • Customer support - 7 days a week

Pre-Christmas, Expedited & Standard Shipping Options

  1. The cut-off time for guaranteed delivery before Christmas is 1 p.m. on Monday 23rd December. All orders including those requiring personalisation will be delivered before Christmas provided your order is confirmed by the cut-off deadline, provided you select Next Day £7.95 Delivery.
  2. We offer both Standard £5.95 and Next Day £7.95 delivery services, including Next Day Pre Noon £11.95, and Saturday £22.95 delivery options.
  3. All deliveries are fully tracked. With our Next Day service, on the day of delivery you will receive a text message from our courier providing a two hour delivery window. As the delivery time approaches you will receive a further message giving a more precise delivery time. If you can't be at the delivery address for any reason, you will immediately be given the opportunity to re-arrange the delivery, or request that your parcel be delivered to a local collection point.
  4. As soon as we have despatched your order you will receive an email confirming the name of the courier and a parcel tracking reference.

Our courier partners are carefully selected for the reliability of the service they provide, and their performance is monitored by us to ensure that we meet our delivery promise and your expectations. Very occasionally a delivery may be delayed for reasons beyond the direct control of Forever Crystal. Deliveries within the parcel and postal network can be affected by adverse weather conditions which may result on rare occasions to delivery delays. Forever Crystal cannot be held responsible for a delayed delivery where the delay has resulted from adverse weather conditions or some other act beyond the control of Forever Crystal.